Privacy Policy

Privacy Policy

At YAUVI by Zara, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, create an account, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you browse our website, place an order, create an account, subscribe to updates, or contact us, we may collect information such as:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase information

  • Payment-related information

  • Account information, where applicable

  • Messages or information submitted through our website

  • Device, browser, IP address, and website usage information

Payment information may be processed securely by third-party payment providers and may not be directly stored by YAUVI by Zara.

How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Confirm purchases and provide order updates

  • Arrange shipping and delivery

  • Provide customer support

  • Manage eligible returns, exchanges, cancellations, and refunds

  • Improve our products, website, and shopping experience

  • Maintain website security and prevent fraudulent transactions

  • Personalize your shopping experience

  • Measure website and marketing performance

  • Send promotional communications where permitted

  • Comply with applicable legal and regulatory requirements

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember customer preferences, understand how visitors interact with our website, and improve the overall shopping experience.

We may also use analytics and advertising technologies to measure website performance and the effectiveness of our marketing campaigns.

You can manage or disable certain cookies through your browser settings. However, disabling essential cookies may affect some website features.

How We Share Your Information

YAUVI by Zara does not sell or rent your personal information.

We may share necessary information with trusted third-party service providers that help us operate our business, including:

  • Payment processors

  • Courier and shipping companies

  • E-commerce and website service providers

  • Analytics providers

  • Marketing and advertising platforms

  • Customer support and communication services

These providers may receive only the information reasonably necessary to perform their respective services and may also operate under their own privacy policies.

E-Commerce & Payment Services

Our online store may use third-party e-commerce, payment, shipping, analytics, and technology platforms to provide our products and services.

Information processed through these platforms may also be handled according to the respective provider's privacy and security practices.

Jewellery Orders & Customer Information

Certain jewellery orders may require additional information relating to product variations, customization, sizing, engraving, gifting, or delivery instructions.

Where such information is provided, we will use it only as reasonably necessary to process the order, provide the requested service, and maintain appropriate transaction records.

Marketing Communications

If you subscribe to our updates or otherwise consent to receive marketing communications, we may send you information about:

  • New jewellery collections

  • Product launches

  • Special offers

  • Sales and promotions

  • Brand updates

You may unsubscribe from promotional communications at any time using the available unsubscribe option or by contacting us.

Data Security

We take reasonable administrative and technical measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or loss.

However, no online platform, electronic transmission, or storage system can guarantee absolute security.

Data Retention

We may retain personal and transaction information for as long as reasonably necessary to:

  • Process and maintain order records

  • Provide customer service

  • Handle returns, exchanges, or disputes

  • Prevent fraudulent activity

  • Maintain business and accounting records

  • Comply with applicable legal requirements

Information that is no longer reasonably required may be deleted or anonymized where appropriate.

Your Choices & Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including requesting access to, correction of, or deletion of your information.

Some information may still need to be retained where reasonably necessary for transaction records, security, fraud prevention, accounting, or legal obligations.

Third-Party Links

Our website may contain links to social media platforms, payment services, or other third-party websites.

YAUVI by Zara is not responsible for the content, security, or privacy practices of third-party websites or services. We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our website is intended for general shopping audiences and is not designed to knowingly collect personal information from children where parental or guardian consent is required under applicable law.

Changes to This Privacy Policy

YAUVI by Zara may update this Privacy Policy from time to time to reflect changes in our website, products, services, technologies, business practices, or legal requirements.

Any revised version will be published on this page and will become effective when posted unless otherwise stated.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact YAUVI by Zara through the contact information provided on our website.